FAQ
No! Remedy place is an inclusive club with exclusive options. We welcome a la carte booking and walk-in appointments, however our memberships grant the best access and value of benefits that we have to offer.
Members may take advantage of our co-working and socializing spaces without a reservation. However, non-members need to have a reservation to access these spaces.
Yes! We accept walk-in guests, however, we ask that you keep in mind experiences may already be reserved for members or guests if not planned in advance. We always encourage guests to make reservations prior to visiting through our website, mobile app, or by calling the Club Concierge team to ensure they are able to enjoy our offerings.
Tech-Remedies are our collection of specialized holistic technologies that offset life’s everyday stressors and help you take control of your own health. They include Hyperbaric Oxygen Chambers, Lymphatic Compression Suits, Infrared Saunas, Ice Baths, Cryotherapy, Red Light Bed, and any other wellness-based tech you find at Remedy Place.
Guests are able to reserve appointments through our website, our mobile app for android and iOS, and by calling our Club Concierge directly. We find that online book and mobile app appointments are easiest while on the go! Group bookings can be more easily planned by calling our club and speaking with our concierge team.
We will always do our best to accommodate tardiness should the schedule permit however full appointments are never guaranteed if late. Appointments past 15 minutes will be automatically canceled with no refund.
Most choose to enjoy the space wearing comfortable loungewear. However, you can absolutely enjoy what we have to offer in the space wearing regular work/street clothes. The Ice Baths require you to bring a bathing suit, and you are also welcome to wear swimwear in the infrared saunas. Clean towels are provided.
The only showers we have are for guests and members that have booked a session in our private infrared sauna suites. We do not have locker rooms but we do provide cubbies and small lockers for guests while they use the space.
Visit time will vary depending on what has been booked. Cryotherapy and Vitamin shots are the quickest appointments we offer (~5-10 min) with times increasing from there. Please call the club concierge if you have any additional questions about how long you should expect to be at Remedy depending on the services you have booked.
Absolutely! Remedy Place is your new destination for social self-care! We love groups and encourage bringing a friend or two to enjoy the space with. All of our reservations are specifically designed to be enjoyed with friends because we believe healing is accelerated when practiced with people you care about.
Every guest’s ideal visit cadence will be different depending on their own personal and lifestyle factors. Guests can book a complimentary sit-down with our Remedy Specialist team to assess their various stress factors and create a bespoke plan to best offset each. However, for the average healthy person who simply wants to optimize their well-being, we generally recommend 1-2 visits a week to take advantage of at least 2 tech-remedy appointments and one practitioner visit.
We always like to encourage guests to disconnect while in the space, but completely understand that life sometimes gets in the way. We ask that phone conversations in the space take place at a volume that is respectful to other guests enjoying their tranquil time. You may use phones in the Hyperbaric chambers, IV/Compression suites, bar, and outside areas.
While any registered service dogs may come into the space, they absolutely must be supervised at all times. We ask that all animals remain off furniture to respect any allergies or sensitivities of other guests. Please also keep in mind the nature of our facilities: Hyperbaric Chambers, Infrared Saunas, Ice Baths, Cryo, etc.. are not suitable for animal use.
All Membership Questions can be directed to Membership@remedyplace.com but for some general Q&A’s please see below!
Our members, or residents, receive numerous benefits at a highly preferred value and have access to the best offerings available. A Residency unlocks social self-care on a scale and frequency that meets your needs. All memberships include Tech-Remedies, personalized biometric assessments throughout the year, and a curated program guided by a Performance Specialist to help you put your health first. We meet with every member applicant to curate a network of individuals committed to their health
There are two options for billing schedules depending on what is most convenient for you.
- Annual: Pay for the full year of membership upfront to receive all of your benefits at once. This is recommended for members who prioritize flexibility.
- Quarterly: Pay in 3-month installments and receive your benefits on a quarterly basis.
We’ve seen directly from our members that the most important aspect of achieving results is to create a consistent routine. You’ll feel great after your first experience, but it takes time to create these positive habits and start seeing and feeling the benefits consistently. In order to achieve this, membership is an annual commitment.
Most experiences only require one credit. However, some experiences require two if you’d like to enjoy a longer reservation. For example, our Hyperbaric Oxygen Chamber requires various credits depending on the length of time you are reserving. 30-minute and 60-minute reservations will pull one credit. 90-minute or 120-minute reservations will pull two credits.
Because we are a Social Wellness Club, we encourage members to bring friends and family with them to enjoy social self-care. As a member, you can use your monthly benefits to treat someone to Tech-Remedies or your monthly IV reservation.
Yes! As the world’s first Social Wellness Club, we encourage our members to bring guests in with them for social self-care. Members receive extra benefits not just for themselves, but to treat clients, friends, and family. This includes guest passes to bring plus ones for all group experiences and select Tech-Remedies. They can also transfer their membership benefits to others.
A Residency unlocks social self-care that matches your needs. All memberships include Tech-Remedies and personalized assessments, helping you become your healthiest self and achieve success. Get in touch with our membership team to learn more about our membership offerings.
Multi-city status is included in select memberships. For any membership that does not come with multi-city status, you can upgrade your membership to include it.
While membership is an annual commitment, you can pause your membership for up to three months throughout the year. Members should refer to their membership agreements for complete details.